App help

How to use SEO Audit Software

Short, step-by-step guides for the app at app.seoaudit.software. Each guide covers one task and uses the same button names you see in the app.

70 guides in 11 topics. Can’t find an answer? Ask in the chat inside the app, or use the contact page.

Getting started

Create your account, start the 14-day free trial and find your way around the app.

  • Create your account and start the free trial
    Sign up at app.seoaudit.software with your email or Google account. The 14-day free trial needs no card Follow step-by-step instructions in this official guide.
  • Sign in with Google
    Use your Google account to sign up or sign in to SEO Audit Software, without a separate password Follow step-by-step instructions in this official help guide.
  • How the 14-day free trial works
    What you can use during the 14-day free trial, the trial limits, and what happens when the trial ends Follow step-by-step instructions in this official guide.
  • First-time setup: your first client and audit
    The four setup steps after sign-up: about you, first client, first audit and the setup checklist Follow step-by-step instructions in this official help guide.
  • A tour of the app: sidebar, top bar and Overview
    Where everything is in SEO Audit Software: the sidebar sections, the New audit button. Follow step-by-step instructions in our official help center guide.
  • Verify your email and reset your password
    Confirm your email address, get a new confirmation link, or reset a forgotten password Follow our step-by-step instructions and best practices in this guide.

SEO audits and white label

Run audits, read the score, send reports and put your own brand on them.

  • Run an SEO audit
    Start a Keyword Score, Web Page Audit, advanced (Lighthouse), GEO or Local SEO audit from the New. Follow step-by-step instructions in our official guide.
  • Read your audit score and report
    What the 0 to 100 audit score means, the Good, Needs work and Poor bands, and how to use the issues list Learn step-by-step instructions in this official guide.
  • Download, share or email an audit report
    Get a white label PDF of an audit, print it, copy a share link, or email the report to your client Follow step-by-step instructions in this official help guide.
  • Choose which sections appear in PDF reports
    Turn audit report sections on or off for your PDF and emailed reports in White label, Reports Follow our step-by-step instructions in this official help guide.
  • Set up white label branding
    Add your company name, logo, brand colour and contact details to every report, email and audit widget Follow step-by-step instructions in this official guide.
  • Send reports from your own email address (SMTP)
    Choose whether report emails come from our servers with your name, or from your own SMTP server and domain Follow step-by-step instructions in this help guide.

Clients

Add each client website once. Its audits, keywords, leads and reports are grouped under it.

  • Add a client
    Add a client website so its audits, keywords, leads and reports are grouped in one place. Follow our step-by-step instructions and best practices in this guide.
  • Edit or delete a client
    Change a client's name, website, contact email, report schedule, brand colour and business. Follow step-by-step instructions in our official help center guide.

Keyword tracking and map scans

Track Google positions by location and device, and scan local rankings on a map grid.

Google data and client reports

Connect Search Console, Google Analytics 4 and Business Profile, then email white label reports on a schedule.

Site crawl, backlinks, research and AI visibility

Crawl whole sites, watch key pages, monitor backlinks, research keywords and check AI answers.

  • Crawl a whole website
    Crawl a client website to find broken pages, redirects and on-page issues. Learn step-by-step instructions and troubleshooting tips in our official help guide.
  • Get an alert when a page changes
    Monitor key pages and get an email when their title, meta description, H1, body text or status code changes Follow step-by-step instructions in this help guide.
  • Monitor backlinks and look up any domain
    Monitor the top 1,000 backlinks of client websites each month, and look up the backlinks of any. Follow step-by-step instructions in our official guide.
  • Research keywords
    Find search volume, difficulty, CPC, trends and related ideas for a keyword or page. Follow step-by-step instructions and best practices in this official guide.
  • Check AI visibility in ChatGPT, Gemini and Perplexity
    See whether ChatGPT, Gemini and Perplexity name your client when people ask about their services. Follow step-by-step instructions in our official guide.

Audit widgets and leads

Put a free-audit form on a website, collect leads, export them or send them to your email tool.

Team and account

Invite your team, switch between accounts, export your data or delete your account.

  • Invite team members, roles and seats
    Invite your team, choose Admin or Member roles, and add extra seats in Billing & plan Learn step-by-step instructions and best practices in this official guide.
  • Switch between accounts
    If you belong to more than one SEO Audit Software account, switch between them from the Account. Follow step-by-step instructions in our official guide.
  • Export all your data
    Download your clients, audits, leads, keywords, widgets and chat transcripts as CSV and JSON in one ZIP file Learn step-by-step instructions in this help guide.
  • Delete your account and GDPR requests
    Permanently delete your workspace and its data, and how to make other GDPR or privacy requests Follow our step-by-step instructions in this official help guide.

Plans and billing

Plans, prices, add-ons, payment, invoices, cancelling and older plans.

  • Plans, prices and what each plan includes
    Starter, Essential, Growth, Scale and Enterprise: who each plan is for, what every plan includes. Follow step-by-step instructions in our official guide.
  • Change your plan and add-ons
    Upgrade or downgrade, switch billing cycle, and add extra audits, keywords, client reports. Follow step-by-step instructions in our official help center guide.
  • Payment methods (PayPal or PayPro Global) and invoices
    Pay with PayPal, or by card or PayPal through PayPro Global. Find your invoices and set your billing details Learn step-by-step instructions in this help guide.
  • Cancel or resume your plan
    Cancel your plan in Billing & plan. You keep it until the end of the paid period, and your data is. Follow step-by-step instructions in our official guide.
  • Previous plans
    If you are on an older or previous plan, you keep it at your current price. Follow step-by-step instructions and troubleshooting tips in this official help center guide.

Fix guides

Step-by-step technical fixes for blocked crawls, crawl issues and failed audit checks, with copy-paste snippets.

Troubleshooting

What to do when an audit fails, a PDF does not download or Google data needs a reconnect.

  • An audit failed or did not finish
    What audit error messages mean, such as a site that blocks automated downloads or an audit that. Follow step-by-step instructions in our official guide.
  • The PDF does not download
    Why an audit PDF is not ready yet and what to do: wait for the audit to finish, then try again. Follow step-by-step instructions in our official guide.
  • Google data shows Reconnect
    Why Search Console, Google Analytics or Business Profile asks you to reconnect, and how to renew. Follow step-by-step instructions in our official guide.

Not live yet

The older help articles about the previous version of the app are still in the help center and FAQs.